I bought Cannoli a year ago used. 2017 Lusso. The car is grigio modo, but has an imperfection in paint of hood. A bronze mark about the size of a quarter under the clearcoat and under the paint. If you don't know it's there, you might not see it. I do. So, without much hope I presented it to my local FCA dealer (did not buy it here.). They presented it to FCA and voila, the hood is going to be repainted in May.
I had the 3M paint protection film applied to the car, but the film didn’t adhere well over the matte black areas. My salesman coordinated with the installer having the film removed, the dealer had a loaner car waiting, and the business office a check to refund me for removing part of the paint protection.
I would buy another Fiat from them if they had something else I wanted to drive.
I went for an oil change and at the same time showed my service manager a rear molding was loose, he told me he had to replace the clips in back order and under warantee.
The first time I took my car in to the local Chrysler/Fiat dealer for an oil change (I bought the car out of State) the person checking me in looked at the car and said...and I quote, "What the heck kind of car is that anyway?"
LOL. I said, "It's a Fiat Spider...you sell them here."
I was there two hours because they could not figure out how to remove the oil filter.
I bought my 124 from a dealer that sells Fiats, along with Alfa and Maserati. I would never go to a Chrysler dealership. There are plenty of good, reputable oil change places out there.
X2 Only go to a specialized Fiat dealership. When the company throws Fiat products into the mix with Chrysler dealerships, that's when Fiat gets the poor reputation !! Sad, but I don't think the company realizes that fact.
I had mine at a Mopar dealership that also sells Alfa and Fiat, they did an oil and filter change rotated the tires. Everyone was very polite and knowledgeable the waiting room was clean, coffee was fresh. 5 stars, will definitely go back.
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