Yup. Fiat owes me my money back for the misdiagnosis and performing an alignment on the obviously bent control arm while telling me "the car is 100% mechanically perfect" and that I should "trade it in for a different car if [ I ] can't handle how this one drives."Jesus.....Just caught up with your thread after the garage changes, tyre rotation and changes, the occuring prblem coming and going....I was convinced it had to be balancing incorrect as alignment and tyres where proven true, but this...a bent Control Arm, I mean How? When? and on a new vehicle 2017-19 only really. Fiatcares...well if it does...then "Show US" ! Cheers
If you want to get corporate attention, some noise on a comparably little-read forum like this does not do all that much. Casting a wider net on social media, such as facebook (write up your experience, tag fiat facebook groups, etc), twitter (with the correct hashtags), etc, will be much more productive. Squeaky wheel gets the grease. In the grand scheme of things (corporate view) this forum is too small to make enough noise to be heard up the ladder. Turn up the volume (via social media) and you will more likely be heard. Just my personal opinion.Yup. Fiat owes me my money back for the misdiagnosis and performing an alignment on the obviously bent control arm while telling me "the car is 100% mechanically perfect" and that I should "trade it in for a different car if [ I ] can't handle how this one drives."
I'm waiting for the contact info of the person above my Fiat "Cares" rep now because she and the dealership obviously don't. But that's fine - we'll just keep climbing the ladder until somebody does.
I agree. We are rapidly approaching that mark. Though I think the same people helping me are the ones that respond to negative Facebook posts.If you want to get corporate attention, some noise on a comparably little-read forum like this does not do all that much. Casting a wider net on social media, such as facebook (write up your experience, tag fiat facebook groups, etc), twitter (with the correct hashtags), etc, will be much more productive. Squeaky wheel gets the grease. In the grand scheme of things (corporate view) this forum is too small to make enough noise to be heard up the ladder. Turn up the volume (via social media) and you will more likely be heard. Just my personal opinion.
Giving up and getting rid of it doesn't make me happy for that reason, either, but I'm bleeding cash I don't have for a car I didn't break and don't even like anymore. The dealer and FCA want to accept exactly 0% responsibility for misdiagnosing the vehicle and charging me $140 to align a bent control arm, won't put in writing that the problem 4 people have witnessed and verbally commented is a problem is actually a problem, and instead tells me to "get a car I can handle." And I'm still left with no path towards resolution.The above 2 posts, for you guys ultimately (and with no surprise at all) solving your problems by releasing your ownership, these are the biggest reasons why I will never, ever, EVER buy a used vehicle.
Clutch, I feel for you. If my lil' dream car had this happening, it would break my heart to do so, but I'd be ending my relationship with it. Well, if the alignment solves the issue, wonderful, keep driving it, but...
I get it completely. The feelings only get worse when you get to where you are now. That statement reminded me of an absolutely gorgeous black Triumph TT600 motorcycle I got brand new for a killer price. The motorcycle was down on power and technology compared to the other crotch rockets at the time but it was stunning to behold in person and always drew a crowd. It sounded different than every other bike and was so easy to ride fast. And it was completely bullet proof. I loved it and took very good care of it.don't even like anymore.
Looked fine whilst listing it ? Front Camber 1-2, Toe in 1/32 nd, Caster 6. Rear C 1-2, T 1/32 nd.I was hoping to return to your thread today to see, "Sorted" ! written....but no, just more misery and "Chainringtattoo" is spot on with that story....same story for me but I left my side stand down when I thought I had flicked it up....I had to go down a large step to get my Bike out (VFR 800 in Red) and I had made a ramp but the stand caught the lip of step ledge and off went me and the bike scraping along one side lower fairing !! I prepared and painted both lower fairings in white but, " I knew I had ruined my perfect, every day whatever the weather Ride " so sold it!
My final contribution is this.......Minor accident damage, pothole,curbing, would expect vibrations at speed. Control arm bushings worn...."Never normally at this age"
Whilst doing my "Brexit Mods" I referred to Brian Goodwin's Gospel for ideal alignment for our Spider which was....
Front Camber 1-2 Rear Camber 1-2
Toe In 1/32 nd each Toe in 1/3 nd each
I don't know how or if any of above helps and sorry that I could not provide any magic answer also, maybe still "somebody" may. Stay POSITIVE and Best Wishes, Cheers
Is there a "lemon law" in your state? This is an absolute travesty.FCA rep is straight ignoring requests for contact information of someone above them/their supervisor. I've now asked on three separate occasions.
After 5+ inquiries to dealer + FCA rep since the first week of February, the rep confirmed this afternoon that the dealer has the rear view mirror in stock. Except the rep seemed to ignore that I want this dealer nowhere near my car and that I am owed my $140 back. They are adamant that the dealer who managed to miss a mangled control arm but still perform an alignment on the part has to be the one to say that arm was bent.
3,285.4 miles driven with the car in this configuration now. Not including the 4,000 driven between October and December where it seemed like the problem was gone.
It's like this is a joke to them. "How long can we ignore the customer until they give up and we keep their money? Maybe they'll wreck it instead when the vehicle's handling changes mid-turn!" As long as I have to live with this car, and FCA is going to steal my $140, they're going to have to live with me, too. And it seems they're hell-bent on burning the $140 in employee labor time instead.
Hands down this has been the worst vehicle I've ever owned.
I investigated that and unfortunately, even tracing this issue back to when it began, I was outside of the time and mileage limitation.Is there a "lemon law" in your state? This is an absolute travesty.
I'm so sorry this has happened to you.
I perceive bad service from Fiat because I received bad service from Fiat. The other shops are also at fault but Fiat is most responsible as they touched it last and I found the part 36 hours after they swore the car was perfect. Fiat are not responsible for damaging that arm; it has clearly been bent for a long time. I am not asking them to fix that arm under warranty. I received a misdiagnosis the first time for which I paid $140 for an alignment on the bent arm. No excuse. The service writer told me to trade it for a different car and the service manager told me to get a car I can handle because "everything it is doing is normal and the car is mechanically perfect." 36 hours later is when I found the bent arm with rust on the impact spot.I know you perceive that you've had bad service from Fiat, but you also said you had bad service from the various tire stores. Why? Because the problem was likely caused by the shop that did your oil change and nobody has been able to diagnose the problem and fix it including Fiat.
Not necessarily true; it all started with the tires. After a replacement tire the car seemed to drive OK (i.e. not pull) but I never thought the steering felt quite right. The car was aligned - no change. Everything really started happening when the second shop did an oil change and rotated the tires front <-> rear. They rotated the tires back and it stopped. I drove it that way, identical to the handling prior to the oil change that morning, for two weeks while they ordered a second tire.When you really started experiencing a problem that couldn't be resolved was AFTER the oil change.
Not true - presumably they would've set the expectation that they found bent suspension components and replacing this one might just be the tip of the ice burg.Even if they had replaced the bent arm and it still pulled you would be no less angry at them.
Touched on above, but I fully believe shop # 2 did not cause this - shop # 1 did in October when they put the first set on.That brings one back to the shop that did your oil change.
Absolutely 100% correct.After replacing the arm that they (not Fiat) bent, it is still pulling. That is the real issue.
Already touched on this but again, no, I'd be disappointed but not pissed.However, replacing it wouldn't have fixed it and you'd still be pissed at them.
Disagree again - shop # 1 as the symptoms began with them. It's my belief that they backed the vehicle into something.Your issue seriously appears to be the fault of the shop that did your oil change.
I agree and found and contacted a local suspension specialist with experience in Miata's. Waiting to hear back from them still.You may need a suspension specialist to examine the car. Not some tire store or chain repair shop, but an honest to goodness suspension specialist. It takes someone who understands the geometry of the suspension. It may require a four wheel alignment in that diagnosis to make certain that there is no other damage that you can't see. It may require swapping tires around yet again.
That article is a good read and validates a lot of what is happening here. Thanks. First one I've seen that specifically addresses torque steer in a RWD vehicle.Check this article out. It may help you understand what is going on with your Spider. Best of luck.