When I bought my Lusso last September, it was sufficiently new to the UK market that my insurers (a UK market leader) could only locate an Abarth on their system, so my premium was set accordingly. I protested at the inadequacy of their system, and I was promised a reduction in the premium when they could identify a Lusso as existing.
Nothing happened, and I have just received my renewal notice, still showing the Abarth. I called the insurers today to query this, and to request that they change the details on their system and reduce my premium. You or I or any reasonable person would say that an Abarth is a higher risk (more powerful, more expensive) than a Lusso ??
Apparently not, and the reason for this is the ludicrous statistical risk approach by insurers. To keep it simple, if there was only 1 Abarth and 100 Lusso’s, then I can understand that statistically there would be more claims by Lusso owners, and in the bizarre world of insurance, that equates to a higher risk.
Consequently – and yes, I was sitting down when they told me this – to change the details of my car would attract a HIGHER premium at renewal. I suggested they might want to reconsider this before I took the matter further, oh and by the way if in the meantime my car was written-off / stolen yes please I’d be delighted to have an Abarth in replacement ! To make some sense of matters, they needed to “change the car”on their system (even though I explained it’s the same car, same registration,and same VIN). In the end they agreed to amend the details, but I am still going to have to pay the same amount (not a reduced amount) for the renewal premium.
I would add that I am 66, and have an unblemished driving record with no convictions and no claims.
Has anyone else (in the UK) experienced anything like this nonsense with their insurer ?