I dropped the car on Thursday and Midday Friday it was done. They replaced the fuel pump and fixed the soft top. So far, I have been unable to find any screw ups.
Well, I did question the service advisor about having a certified trained tech and he said that they have some always working, plus I noticed a few 500 and 124 getting service. Plus I push the issue of no rush since I have other cars.Glad it worked out well.
Maybe FCA secretly reads our posts knowing they can't mess around, lol 😂