Received a congratulation email from Fiat.

2919 Views 15 Replies 12 Participants Last post by Newod, Nov 26, 2016

frankmar

Discussion Starter · Nov 23, 2016

Yup tomorrow picking up my Abarth fully loaded, and I get this email from Fiat

Dear Francesco,
We are so excited that you have chosen a fun-to-drive FIAT®, and hope that you are enjoying the unique Italian styling and impressive efficiency that your new FIAT 124 Spider offers. To help you get even more enjoyment and connectivity from your new vehicle, we have given you some valuable user information below. Thanks again for choosing us!

Guess with a name like mine, they new I was Italian and sold on it. >

1 - 16 of 16 Posts

Greg

· #2 · Nov 23, 2016

That's really cool. So.... what was in the valuable user info they included?

Greg

frankmar

Discussion Starter · #3 · Nov 23, 2016

Links to download owner manual, maintenance and promotion. No Perks. LOL
Guess they figured that I got too much of a bargain on it.

Orion ZyGarian

· #4 · Nov 24, 2016

I just received a "welcome package" of sorts in the mail today. Has a tri-fold envelope with a small bound, tabbed book in the middle with a few pages of note. But the fun part was the stickers they sent! Not sure what the Classica/Lusso guys get, but I got a handful of large Abarth related stickers

Okraman

· #5 · Nov 24, 2016

I received a welcome mailer also. I have a Lusso, it was like Orion ZyGarian described, however, the decals were the "Fiat" logo and the "Italia", instead of Abarth.

hefbadr

· #6 · Nov 24, 2016

Classica here....got same Fiat and Italia stickers with the "welcome package"....

ItsyBitsy

· #7 · Nov 24, 2016

Guess the welcome package's contents are dealership based. Some has the nice Abarth stickers and some are Fiat.

Redtoys

· #8 · Nov 24, 2016

For those who got the abarth package, Go Stick it!

CANABARTH

· #9 · Nov 25, 2016

we get nothing in Canada....

not even a sticker.....

frankmar

Discussion Starter · #10 · Nov 25, 2016

CANABARTH said:
we get nothing in Canada.... not even a sticker.....

mind you where do you think we could put a sticker, LOL
Got my Abarth yesterday, today I check the Fiat Canada web site they're giving an extra $500 black Friday cash rebate. I sended them an email to get the $500. we'll see their reply.

Ladnerite

· #11 · Nov 25, 2016

Canadian Lusso

Orion ZyGarian said:
I just received a "welcome package" of sorts in the mail today. Has a tri-fold envelope with a small bound, tabbed book in the middle with a few pages of note. But the fun part was the stickers they sent! Not sure what the Classica/Lusso guys get, but I got a handful of large Abarth related stickers

Got the same pamphlet with tabs, a pop out wallet card for road side service, and an on-line registration card where they claim they will send you a Fiat keychain. Haven't seen it yet. No stickers.

frankmar

Discussion Starter · #12 · Nov 25, 2016

Ladnerite said:
Got the same pamphlet with tabs, a pop out wallet card for road side service, and an on-line registration card where they claim they will send you a Fiat keychain. Haven't seen it yet. No stickers.

The dealer gave me a Fiat key chain, With the FOB, I don't need it.

Okraman

· #13 · Nov 25, 2016

Canabarth, give them some time. I bought my Lusso in October and the Welcome Packet took about a month. Hopefully, you will get one soon.

LongBeachJim

· #14 · Nov 26, 2016

I've been using this riveted aluminum file box for years to keep auto records. Thanks for the stickers, Fiat.

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azzura

· #15 · Nov 26, 2016

Over here in the UK we just get an email inviting us to complete a survey

email from Fiat (at) maritzcx.com
Please give us your feedback on your Fiat sales experience

Dear Customer,

Thank you for choosing a Fiat 124 Spider as your new car. We truly appreciate your business and your trust in us.

At Fiat we are passionate about providing you with the highest quality of product and customer service and would appreciate your feedback about your visit to your dealer.

The survey will take approximately 7 minutes and you just need to click here and answer a few important questions. The survey can also be answered via a smartphone or tablet.

(login details)

We would like to share your feedback and details with your dealer, however should you want to remain anonymous we will fully respect your decision.

Thank you for your participation.

Yours sincerely,

Fiat UK

It took me a lot longer than 7 minutes (I had a lot to say) and had to make a few attempts, losing stuff each time, so I wrote the feedback off-line checking the character count (max 1024 each section) before pasting in and submitting.

But surprisingly nothing back from Fiat, no feedback on my feedback, but perhaps my ongoing "dispute" takes precedence over a few criticisms of Fiat and the dealership.

And then just last week, an impersonal letter from the "Service Manager" at the selling dealer thanking me for my purchase of...an Alfa Romeo

Newod

· #16 · Nov 26, 2016

It's not just you Azzura, I also returned the survey. I have not had any written communication from FIAT UK or the dealer. As a new Fiat customer I am a little suprised by this.
Danny

1 - 16 of 16 Posts

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