2017 Spider Abarth AT
So I brought my car in about three weeks ago, as my seat belt retractors are not retracting. Unless I literally feed the belts back in by hand, they will not retract. If I'm not careful, the belts get caught in the doors. The service manager acknowledged the problem, which is apparently a known issue and a warranty item on our Spiders. He told me the parts had to be ordered and would take about two to three weeks to come in. I called yesterday to check and was told that the retractors are on "extreme, extended" backorder. They had no idea when the parts might come in. Anyone else stuck in the same boat? I'm tempted to see if I can source the parts separately, have the dealership pay for and install them then bill FCA for the repair. Before I go that route though, I'd want some assurance (in writing) that FCA would cover the repair that way, and that if I sourced the parts, they would be the new, improved version.