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Discussion Starter #1
Hi, I have been an enthusiast for about 17 years. the idea of a tune being brought to market has held huge appeal since taking delivery of our cars. Unfortunately, due to numerous factors, developing a tune has either been outright rejected by major players in the industry (Cobb Tuning for instance), or has proven quite difficult to produce (probably why Neuspeed has not come out with one yet). So when Tork Motorsports joined this forum as a vendor with claims to be developing a tune and successfully "cracking the ECU," I, like many others, was intrigued. "Could this be true," I wondered? As I am not one for giddy excitement (unless Salma Hayek ever decides to join me in bed), I took a wait and see attitude and followed the Tork vendor section with measured interest. At first, I didn't really notice anything that would set off my B.S. detector. However, that quickly changed. After reading numerous inconsistencies posted by the vendor, some within the same thread, my suspicion grew. "How can a company that appears to be a very small operation do something that companies with million dollar R&D budgets can't achieve?" Surely, Cobb or another large tuner could produce a cost effective (from the customer and business side) tune if it were possible, right? So my natural skeptic took over. Instinct told me something just wasn't right. This is when Google comes in handy. Unfortunately, this is what I found (very recently, there have been a few passing references to such findings in other threads)............

http://www.mazdaspeedforums.org/forum/f505/i-just-had-great-service-ptp-tork-104884/
http://www.mazdaspeedforums.org/forum/f303/where-did-pt-performance-go-hpfp-stuff-74867/
http://www.mazdaspeedforums.org/forum/f106/pt-p-regrind-cams-story-need-web-119736/
http://www.srtforums.com/forums/f361/scammer-ptp-performance-595020/
http://www.srtforums.com/forums/f169/ptp-s-secret-s3-mod-584585/
http://www.focusst.org/forum/focus-st-performance/480-fuel-upgrades-6.html
http://www.srtforums.com/forums/f87/pt-performance-dfdd-torque-motor-sports-602650/
http://www.srtforums.com/forums/f42/pt-performance-583830/

What Tork does to establish himself in a community is send a few of his followers, the biggest fanbois to a forum. And a few of his employees.(he does this on facebook as well to attack competition vendors as well. they will talk John up like he knows what he is doing. They will tell you that he is the best tuner and what not. They will tell you that they have ran his parts for a long time; or my one favorite is when they do not even own his parts but will argue to the death to protect his credibility. He sends his favorite plants (under multiple accounts) to make John seem like “victim” or that “They have a vendetta against Tork”. Hilarious comments. In a nutshell he integrates into various car communities while using a divisive strategy to pit people against each other.

Keep in mind everything about John Bushbuam can be found within 15 minutes search on google. Everything. His criminal record to him turning off knock sensors on SRT4 turbo cars. Now he will probably join here and tell you there is two sides to every coin and then tell you that ever account is just a bunch of haters, but to be banned from over 10 different forums, the ones above are just a few of the results you can find on PTPerformance Banned and Tork Motorsports Banned. He is even doing a “FIRE SALE” on the Dodge Dart forum to get rid of his inventory for the dart. Meaning he most likely will not support those vehicles after he leaves the community. I have been a member on several of the forums he was banned from and it is pretty bad.

I hate to have to create a thread such as this one. However, as a member of any enthusiast community, I feel that it is a duty to shed light on vendors that have a shady history and could potentially harm a fellow enthusiast, whether mechanically, financially or both. I personally would hate to see it go the way of some other enthusiast communities constantly dealing with phonies, frauds, snake oil vendors and scammers.
Therefore, I am requesting that the admin take a closer look at the findings posted above and conduct further due diligence. I believe that it will be more than enough to warrant a ban of Tork Motorsports. If such action is not taken, I would have to seriously consider my continuing participation on this forum and would urge other members to do the same.
 

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Well.. Thank you very much for bringing this up on the this forum, this is definitely some valuable information to keep in mind. Understandably people may still fall in to the trap, but it's always good to try and protect others as much as we can. Greatly appreciate this. Thanks !
 

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Discussion Starter #3
here is a MORE recent thing that John Bushbaum has done. to a Dart Forum member this month.

Tork Motorsports - Buyer Beware
I among others recently tuned by John Bushbaum of Tork Motorsports in an event in Florida, where most of the A/T's tuned got a bad tune. This experience has turned into a nightmare. I have never dealt with any company with such horrible customer service and lack of any respect for their customer base. John Bushbaum is just a downright nasty person and if you are thinking of getting one of his tunes should think twice.

My experience with the world class customer service that Tork Motorsports has hit a new level. I notified them of my issues with the tune from the Florida event and they were very responsive at first. I was told no problem, we'll send you out a spare immediately and when we get your tune we will adjust it and get you working 100% and send it back out. I receive the loaner ECU, swap and send in my factory ECU. I sent it back via USPS 2-day deliver on Friday, June 17 and it arrived on Monday the 20th not to his PO BOX but to his actual physical address. For transparency and fact checking the tracking number is: 9505515026266169000293.

I email that Friday and gave them the tracking number and told them that it would be there on Monday. Before they had sent the loaner ECU I asked if they could add the O2 Delete to my original tune that they would be sending on the loaner. John replied to the email and stated that yes they could add this for me. After swapping and driving on the new ECU for about 15 minutes I started throwing a P0420 code. They obviously had either forgotten to add the O2 delete or it was completely lost in the horrible communication system that they use. I also received an email from them asking what my mods were again.

Monday came and went with no word from John or anyone at Tork Motorsorts that they had received my ECU or anything else. After reading leesrt's previous post about the odd shipping delays I decided to give them a few days. On Wednesday, June 22nd I email to inquire about the status of my tune being fixed. I receive an almost immediate response of "Just got the ECU, looking at it today. Should have the ECU in the mail today." I think ok great I should see it in a few days. Friday comes around still no ECU and no contact from John. I sent an email inquiring about the status. Three or four hours go by so I decided to call. Someone answered and I told them that I would like to know the status and if my ECU had shipped. I wanted to know what they had found wrong. You know....keep the customer in the loop, not in limbo.

The phone was immediately handed over to John, who in my opinion, would be best served being kept in a plastic bubble in a safe space and never allowed to talk to any the customers. He then tries to tell me that he just got it again and that he is working on it. I stated that I had been in communication with them since Wednesday when they stated that they had it and would fix and send out that day. I also mentioned that the USPS tracking information(provided above) said it was delived on Monday. This is where things really take a huge turn...John immediately starts screaming at me and states to me "So you are calling me a liar?". I said no John, I'm just stating what the USPS tracking number is telling me. John at this point just is trying to argue with me and letting me have it because he assumes he needs to defend himself from an attack that didn't even happen. He tells me basically that since I think he is a liar he chooses not to to business with me and that I will not be getting my ECU back. Keep in mind that this is my factory ECU and it has my bought and fully paid for Stage 1.5 Dyno tune on it. He tells me that he is going to erase the tune and put my stock tune back onto the ECU and send it back to me. I told him if you are going to do this John, I will be seeking legal representation. He then ended the call by hanging up on me.

I call back and ask for Gina as I know she is more level headed. I ask her what just happened, explained that I called to check the status and I get accused of calling John a liar, cussed at and hung up on after him telling me that he is going to basically steal my personal property and force a refund because of something that only happened in his head. I then instantly get an email from John stating that he will be "issuing a refund due to me threatening a lawyer", never mind the fact that this is actually because as he had just stated because he thinks someone called him a liar. I reply to his email with a very nice response and apologize to him multiple times for any misconception that may have occurred and stated that in no way whatsoever had I insinuated or called him a liar and in fact wanted to praise him for his hard work and going over the top to fix all these issues that everyone at the Florida event has been suffering from. I even told him that I was not concerned with the amount of time it was taking that as long as it was done correctly, that was my end goal, to see it done correctly.


Trying to mend the fences....(Emails will be included at the end of this post for transparency so that John has nothing to refute). He actually replied back and said he doesn't run his business to benefit him. He then sends another email asking where I want my refund sent, paypal or cashiers check via mail and also tells me just to keep the loaner ECU with my stock tune and that he would not be sending my OEM equipment back to me. I then reply and tell him that he has no right to issue a refund for a product that I own and is my personal property and that he has no right to after the initial purchase to think he has any claim of ownership over my ECU or how I use said product after purchase. I tell him since he is offering a refund will he be paying my expenses for my 20 hour round-trip drive to Florida along with my hotel fees and also my time off from work. I went though my bank account, found all transactions and sent John an itemized list of reimbursements that total $2309.43, all of which was spent to get his advertised tune at the tuning event.

I stated that I would like to be reimbursed though Paypal as he has offered. He then emails back telling me that he is not responsible for me sending any other money than what I paid to him specifically and he is done and he is sending this to his lawyer. He now changes his story yet again and says that when they recieve their loaner ECU back he will then send me my factory ECU back with the stock tune or I can send them a $400 deposit for the ECU and they would send me mine back and then issue another refund via cashiers check once I send them back their loaner "un-damaged". John then has the audacity to say "I am sorry that this happened, and wish we could have have come to an agreement." when every step of the way he has acted like a complete ass, has been extremely disrespectful to the customer, lost all respect from the customer, accused customer of something that only happened in his head and then he got butt-hurt by his own thoughts and took it out on the customer and then says he wishes that he could have come to an agreement with said customer. Keep in mind that the customer, sent him multiple emails asking him to stop this behavior and move on and to have a healthy business relationship that benefits everyone. Keeping in mind this is where he stated that he doesn't care and that he doesn't run his business to benefit him.

All this for wanting to know the status of a product that I had already purchased. I guess he thinks his customer now should go weeks without a car while he plays some sick, demented, game. With the way shipping has worked so far I would assume a week or two that I would have no car. He is just doing this to be a dick and it is very obvious. This guy should not be allowed to be a vendor. I should also mention the false advertising on his site of the numbers he says you will get. I got less than stage 1 listed gains on my stage 1.5 tune and he tried to justify this. Everyone at the tune event heard it it and was questioning my results. Yes John, 30HP gain is less than your stated 40HP gains on your stage 1 and 60HP on your stage 1.5. I'm sure you will come back and say it is me who doesn't understand just like you told all of us having problems at the event that it was our cars that worked 100% fine before the tune, only to have them all have problems and be coming back to you. After this ordeal I find that the issue is not the car or the tune; it is the tuner that is the problem. Who attacks

After all of this, I sent an email stating that I would just keep the loaner ECU with my stock tune already on it and to refund the money via paypal as he in his previous email stated he would do. John can not even keep his word from one email to the next. At this point, I am scared as **** to get anything from him and put it in my car and doubt whole-heartedly that I will ever see one dime from a refund. After seeing the responses in his emails and the contact with him on the phone I would not trust this guy at all and would not hesitate for a moment to think that he is not the vindictive type. I would be scared that he would do something to my car on purpose at this point. John, you have one **** of a way of doing business. Yes, Bubble Boy, NOW I am calling you a liar and will tell you that you may want to go see someone about whatever the **** your problem is that you take your miserable life out on all the people who put their trust into you because as we all know John, this is not your first rodeo and that you have been ousted from several online communities due to your reckless behavior and unethical business practices. Hopefully, this will lead to yet another community that you are ousted from. Good luck with getting any future business.

I highly suggest that this community stay away from any transactions dealing with Tork Motorsports. I cannot speak to the quality of his tunes as mine was **** and most of the other A/T's that were tuned in Florida were ****. He will blame everything except his work and then will attack you for asking about your purchase and apparently will steal your legally owned property and illegally issue you a refund when he is so mad at himself for not being the tuner that he has convinced himself that he is. Boycott Tork Motorsports a/k/a John Bushbaum. Do NOT buy from this vendor. 0% Customer Loyalty. 0% Customer Respect. 10000% EGO-MANIAC & Oh...he's Never Wrong. John, This will be posted everywhere you lurk online. Everywhere you try to make a sell or create an event I will be there to let people know the truth about you and what a mess they are about to get into with you. You should have done the right thing. I gave you multiple chances. Karma is a bitch.


None of Us Are As Cruel As All of Us,
We Do Not Forgive, We Do Not Forget
We Are Legion

-Knox


Email chain below:



-------- Original Message --------
Subject: Something wrong with my tune
From: Knox
Date: Tue, May 31, 2016 6:40 pm
To: [email protected]

So I have put a lot of miles on my car since the tune in Florida. I had the O2 sensor problem (P0136) which was due to having an extension on my O2 sensor prior to the tune to keep from getting the P0420 CEL. Since replacing the O2 sensor I have put probably 1500 miles on the car with no codes.I had roughly a 1000 miles after the tune before replacing the O2 sensor. I have gone over the car and all seems mechanically sound with no issues.

The issues that I am experiencing are as follows:

After 2500 plus miles I still have the very same erratic push/pull, engine fighting itself feeling that I told you guys about when I drove the car after the tune. I was told it would work itself out and adapt. No codes since i replaced the O2 sensor 1500 miles ago. I wanted to give it some time to really figure out where the issue was.

In manual mode i have no added benefits, the car fights against itself especially in 3rd and 4th gear. In 3rd it lags out at 2900-3k RPM, rises and dips in power then catches up to it self and goes on though the gear sporadically hesitating momentarily at other RPMs. 4th gear sometimes in the same range if that low but usually at 4k to about 4.5k it does the same thing. 5th is same as 4th, sixth same as 3rd gear. RPMs will be gaining steady and then in ranges listed above will first hesitate like it's confused, engine sounds like it is building power yet RPMs are not going up or down, its like it just momentarily hit a wall, then the RPMs dip a few hundred and the engine catches back up to itself and will go through the given rpm range. Boost doesn't go above stock, tourqe feels much lower, overall power feels much weaker in manual mode and doesn't really do much more than stock levels per torque app and butt dyno. In "D" it has the same hesitations in the same RPM ranges, however its shifts through the gears so fast and at such low RPMs that it just isn't so noticeable. WOT it gets up and goes and you can get the extra boost over stock boost but only in "D". This is not the fuel line as it has previously been replaced and this is a different feeling and doesn't just happen at 5k RPM. This is mainly at the above listed RPMs but it is doing it every 250-500-1000 as its climing in RPMS, it just kinda hangs then goes.

My gas mileage is still about 5-10 mpg less than before the tune on the same routes under the same conditions. Before the tune running 87 octane and getting 30-35 mpg now running 93 octane getting 24mpg. Also more soot than before the tune. The surge and throttle hesitation is still there as well. I think it's worse as I am forced to drive the car in "D" and it stays in such low RPM levels it has to really surge to catch up. Power definitively seems lower now than after tune. Car doesn't seem to want to go as fast as before the tune as easily either. I can't stand driving in "D". I have never driven this car in "D" before the tune. It is embarrassing to drive it in manual mode with the crazy hesitation all over the place. I am almost ready to go back to my original tune if you guys cant fix this and/or this is really how the tune performs.

Please advise. Can you please help me to get this tune straightened out?



On Jun 1, 2016 3:56 PM, "DamnFastDD Tunes" <[email protected]> wrote:
I can send a spare ECU with the stock tune on it and you can see if it still does it. Then send me your tuned ECU and we will look over the tune and adjust it as needed.

Please send me your shipping address so I can get that spare ECU sent out to you.

Thanks,

John



-------- Original Message --------
Subject: RE: Something wrong with my tune
From: Knox
Date: Thu, June 02, 2016 11:28 pm
To: DamnFastDD Tunes <[email protected]>

[address removed]
Thank you.





From:Knox
Jun 3

to DamnFastDD
Can you add the O2 delete to my original tune when you send it so that I don't throw the P0420 CEL the entire time? Originally, I had an extension to prevent this but have changed the O2 sensor since the tune




DamnFastDD Tunes <[email protected]>
Jun 8

to me
Yes we can.

Thanks,

John



Knox Garmany <[email protected]>
Jun 8

to DamnFastDD
Awesome. Thank you very much. I appreciate all your help in getting this fixed.









On Jun 8, 2016 10:22 PM, "DamnFastDD Tunes" <[email protected]> wrote:
ECU with the stock tune will be going out tomorrow.

We will get everything taken care of with your tune and get you running 100%!!!

Thanks,

John




-------- Original Message --------
Subject: RE: Something wrong with my tune
From: Knox
Date: Wed, June 08, 2016 7:23 pm
To: DamnFastDD Tunes <[email protected]>

Excellent. Thanks again.
Knox





On Fri, Jun 10, 2016 at 8:09 PM, DamnFastDD Tunes <[email protected]> wrote:
USPS Tracking
Tracking Number: 9405510200830194844892
We are shipping out a spare ecu to you and the tracking number is listed above.
thanks,

Gina




-------- Original Message --------
Subject: Re: Something wrong with my tune
From: Knox Garmany <[email protected]>
Date: Thu, June 16, 2016 11:42 am
To: DamnFastDD Tunes <[email protected]>

I received the loaner ECU and will be swapping it out tonight and putting it in the mail to you tomorrow. I will update you with a tracking number ASAP.

Thanks Again,
-Knox




------- Original Message --------
Subject: RE: Something wrong with my tune
From: Knox Garmany <[email protected]>
Date: Fri, June 17, 2016 3:53 pm
To: DamnFastDD Tunes <[email protected]>

Tracking number: 9505515026266169000293 USPS. Should be there Monday.
I'm guessing that you forgot to put the o2 delete on my stock tune as I have already gotten the P0420 CEL.
Before and after the CEL I am able to now shift through all ranges of RPM with no hesitation whatsoever. Extremely smooth at every throttle position. Shifting is now silky smooth as it was before the tune as well. I can definitely tell the difference of stock vs tune now. Please adjust the tune to be more aggressive throttle response as it does not feel too much different than my stock.
Do you need a list of my mods to better help you adjust the tune?
Thanks,
Knox



On Jun 16, 2016 4:29 PM, "DamnFastDD Tunes" <[email protected]> wrote:
Thank you.



On Sat, Jun 18, 2016 at 1:46 PM, DamnFastDD Tunes <[email protected]> wrote:
Yes please, get me the list of mods on your car and note that you want the P0420 code removed.

I will get the tune revised and sent back out to you.

Thank you.




On Mon, Jun 20, 2016 at 10:24 AM, Knox Garmany <[email protected]> wrote:
My mods are as follows:

6th Element 3.5" SRI
Pierce Catless Downpipe
Magnaflow Catback
Tubosocks Big FMIC
HKS BOV
Vaccuum Resevoir
Resonator Delete
HKS M45 Spark Plugs
Saikou Michi Dual OCC
Throttle Body Coolant Bypass
Tork Stage 1.5 Tune w/ O2 Delete | Idle Increase

Let me know if you need anything else.

-Knox




-------- Original Message --------
Subject: Re: Something wrong with my tune
From: Knox
Date: Wed, June 22, 2016 12:01 pm
To: DamnFastDD Tunes <[email protected]>

What is the status on this please?


On Wed, Jun 22, 2016 at 4:32 PM, DamnFastDD Tunes <[email protected]> wrote:
Just got the ECU, looking at it today. Should have the ECU in the mail today.



-------- Original Message --------
Subject: Re: Something wrong with my tune
From: Knox
Date: Fri, June 24, 2016 9:55 am
To: DamnFastDD Tunes <[email protected]>

What was the outcome? Has the ECU shipped yet?


[This is when I called him and he accuses me of calling him a liar and yells at me, cusses me and hangs up on me.]



-------- Original Message --------
Subject: Re: Something wrong with my tune
From: Knox Garmany <[email protected]>
Date: Fri, June 24, 2016 3:39 pm
To: DamnFastDD Tunes <[email protected]>

I am writing to apologize about our previous conversation. There was definitely some miscommunication on both of our parts and I would like to be the first one to admit that and also to offer my apologies. I had no intention of having an argument nor was I angry or mad that my ECU had not shipped. I simply wanted an update from the last contact that we had on Wednesday. On Wednesday, I was told that you had received the ECU and that it was being worked on and would ship out Wednesday before close of business. I don't know who sent the email, whether it was you or someone in your shop, but that is what I was told(see email chain below) and have not been updated otherwise since then. You cannot blame the consumer for being inquisitive if they have not received stated item within stated delivery time. When you stated that you had just gotten the ECU, I think there may have been some confusion. When it was delivered and when you received it can be two different things and I do not want semantics to get in the way of a business relationship. I was just stating that the USPS tracking number said that it was delivered on Monday, a fact that can not be disputed, and I was going to leave it at that. I didn't even care if it took another week or more if it is done correctly. I was actually just hoping to hear something technical from you letting me know that you had found an issue or not and what it was. I am a technical person and like to have a full understanding of how things work, processes, etc. I understand that it may not have gotten into your hands if you have a drop box, but I in no way insinuated or called you a liar. It was you that told me, "So you are calling me a liar" and jumping to defend yourself when you were never being attacked or accused. I praise your work and think that you are one of the best tuners out there. I was going to praise you and thank you for going over the top and standing by your work by fixing the ECU and I was attacked and accused of calling you a liar for simply wanting the know the status because as per the last email I had received said it would ship Wednesday. I became upset and threatened a lawyer yes, but that was only after you told me that you would not be sending me my ECU back with the tune fixed correctly and it sounded as if you were going to put my old tune back on and told me that you would refund my money. You made me feel as though I was at my last resort. John, I hope that we can move past this because both of us know that is not a good way to run a business. I am very happy with your work and do not want a refund. I would really like a well functioning tune that I can be proud to tell people that it is "Tork Tuned" and that they would be wise to spend their money with Tork Motorsports. Once again, I respectfully apologize for any misunderstanding that may have led you to assume that I called you a liar in any way as there was no such intention to do so. Let us move forward and have a friendly, healthy business relationship that will mutually benefit both of us. I look forward to your response.

Namaste,

Knox



DamnFastDD Tunes <[email protected]>
Jun 25 (1 day ago)

to me
Knox, I don't run my business in anyway that benefits me. When bounds have been stepped over, there is no more communication or support from us. That is how I run my business and I don't care because refunds are easy to send out to people. Both of us don't know what would be good for me, only I know what would be good for me. What I feel is best for me, is sending you a full refund and letting you keep the spare ECU with the current tune in it. This is beneficial for me, and hopefully this is beneficial to you. If not, then I am sorry.

If you are willing to listen and take a little advice... Never, ever, accuse or imply to your tuner that he is wrong or lying. He is the one tuning your car and may not care what you get in return. I have never done that, because I issue refunds when I get upset with a customer.

A refund is what you will be getting. If you are upset with this, I will apologize. But, what I have learned that if a customer is upset with delivery times or having to wait a day for us to communicate with them... they will never be happy.

Thanks,

John


DamnFastDD Tunes <[email protected]>
Jun 25 (1 day ago)

to me
How would you like the refund issued?

If cashiers check, I need your mailing address.

If Paypal, I need your paypal address.




Knox Garmany
3:41 PM (22 hours ago)

to DamnFastDD
I have already bought, paid for and received the product and it is now my personal property. What you are telling me is that you refuse to return my legally purchased and owned property as well as my original factory ECU. Once you sold it to me and took payment it is no longer your property to choose to refund or decide how it should be used. Are you also going to be refunding my money for my 20 hour round trip to Florida, my hotel and gas as well as my time from work? I would not have spent any of this money if I had not believed in you and your tunes and purchased your product from you. You no longer have any ownership right to my ECU or tune that is on the ECU and you have absolutely no legal right to refuse to return to me a fully functioning product that has been paid for. This is also discrimination. You cannot sell a product to someone and then steal their legally owned purchased product because you have a one sided disagreement about something that didn't even happen. Once again no one called or insinuated you were a liar. This is very unethical and just plain wrong. John, my refund and reimbursement expenses are listed below. I will expect payment in full. Please send payment of $2309.43 to my paypal account at: [email protected].

DATE ITEM COST DESCRIPTION
05/13/16 HILTON GARDEN INN LAKE MARY FLUS $155.68 Hotel
05/14/16 CHEVRON 0372547 OCALA FLUS $22.35 Gas
05/14/16 SHELL Service Stati CORDELE GAUS $24.91 Gas
05/14/16 PILOT #0416 CORDELE GAUS $20.00 Gas
05/13/16 7-ELEVEN 1818 LONGWOOD-LK M LONGWOOD FLUS $12.99 Gas
05/13/16 KANGAROO EXP 200 LAKE MARY FLUS $18.50 Gas
05/13/16 LOVES TRAVEL OCALA FLUS $12.65 Gas
05/13/16 RACEWAY6722 VALDOSTA GAUS $19.27 Gas
05/13/16 CHEVRON/WC S MINIT FORSYTH GAUS $23.08 Gas
04/19/16 1 x Tuning Event Payment - dfdd00668 ($500.00)
- Additional Tune Options: See Options Listed (+$100.00)
- Stage 1.5 Tune: Tune Upgrade (+$100.00) $700.00 Tune Event Payment
05/04/16 Tuner fee paid $100.00 Tuner/Dyno Fee
05/13/16 Time off from work 8 hours @ $150 per hour $1,200.00 Time-taken off of work





Grand Total $2,309.43





DamnFastDD Tunes <[email protected]>
7:44 PM (18 hours ago)

to me
We are done arguing, this will be forwarded to my lawyer and you can figure it out from there.

You time off, your other expenses are on you. We didn't ask you to get a hotel, take time off work, or any of those items you have listed. If we had offered a hotel, labor recourse and included that into our tune cost, then you would be entitled to a full refund.

When we receive our spare ECU, you will get your ECU and and cashiers check for the tune payment. Or, you can send us a $400 deposit for the spare ECU, we will send you your factory ECU back to you, with the stock tune loaded inside of it. We will then refund you the $400 for the spare ECU when we get it back un-damaged.

As a business we retain the right to provide services to those who we choose, this is not discrimination. This is our right as a business to do as we feel is in the best interest of the corporation. I am not stealing anything, we are issuing a refund to an upset customer. I have tried to resolve the differences between us, I have given you the options we have set forward in our emails. I do wish we could have worked through this, so it benefited both parties. At this time, I don't see either party being happy with the results. A refund for the tune is the only thing I can see mutually benefiting both sides.

I am sorry that this happened, and wish we could have have come to an agreement.

Thanks,

John




Knox Garmany <[email protected]>
8:17 PM (18 hours ago)

to DamnFastDD
Please refund my money through paypal for the tune and dyno fee of $800 immediately add you stated in the previous email that you would do. I will keep this spare and i am done with this. You can't even keep your word about a refund. You said paypal and then you tell me to go without a car while you send back my ECU. This is crazy.
 

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We're definitely going to need to summarize this for people... this is quite a bit for someone to sit, read, and try to digest my friend
 

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We're definitely going to need to summarize this for people... this is quite a bit for someone to sit, read, and try to digest my friend
long story short. he is a snake oil vendor that preys on those who do not know anything about cars he will talk down to those who question him like they are stupid because he owns a show and the person who stood up does not, then send his minions in and start bashing the one who questioned him.. steals others parts, slaps his name on it and then sells them off. he turns off knock sensors on cars he tunes, jacks the boost up and jacks timing and fuel to compensate for the knock issues. he owns a VPN so he can hide or change his IP addy, joins forums, has his employees join to push his brand, then gets into the forum. he will then incite wars between the trim s by saying that the vehicles he tunes are better then the other trims and thus will incite flame wars between the different engines. like say with the miata has the 2.0L NA and the Fiata has the 1.4T. he would say that the 1.4 is superior and start off with manipulated Dyno sheets with false info... its soo much shiz he has done its impossible to summarize it up and explain.

i have gathered information on him for months after he joined my forum and they just booted him yesterday.
 

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Part of me wants to avoid this thread because the vendor being discussed is one of my competitors. However in the interest of full disclosure I feel it's best for me to say something.

The evidence presented by "SergioMerichone" is probably legit. There are similar stories about this vendor on various automotive forums, and they go back a long time. From my observations in the Fiat and Dart world, it appears his methods of gaining market share are exactly as described in this thread.

Once a certain number of engines are blown and enough unhappy customers become vocal, this sales tactic implodes and it becomes easier to leave the market and move to another car, simply starting the cycle over again, rather than fixing the problems.

I believe this particular vendor is already out of the Fiat market, so I have no reason to believe he plans to enter the 124 market anyway.

Greg
 

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Well.. it's great to hear something from multiple people at this point, and fully understanding where you're coming from as a vendor to vendor thing, it's greatly appreciated that you put your insights in as well as it's not in a "bashing" way. That's really professional.
 

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I found this while searching around and trying to be an informed consumer. Bumping so other people can be as informed as possible and come to their own conclusions.

Knowledge is power.
 

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Been there, done that. I’ll never do business with Tork again!
 

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Thank you for the time spent on this thread. Posts like this are very important to people like me -- the last time I seriously got under the hood of a car was thirty years ago. Many of us buy cars like the 124 as a hobby and for nothing but fun. Something on which we can tool around without too much fear of really screwing something up. While the money is not life altering, it is not insignificant either. If the above had happened to me, I would have just sold the car at a steep discount and just given up the dream of having a fun car I could modify myself. I actually came across this post when researching vendors -- it really saved me. Thank you.
 

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Sergio comes out of nowhere to save us from a scam that he has read about? What is this flood of stuff to read? I looked at a few of the links and I saw a couple of disgruntled customers, some happy ones, and a few others reporting on what they have read about JB. What a weird forum.
 

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The thread is from 2016.
 
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This thread seems quite coincidental today....
 
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Eddie's video attack was about 30 mins before Brandon posted in this thread bumping it back up. Perhaps Brandon is in that facebook group and Eddie's video prompted his to do a search, or perhaps it's just a coincidence. Considering that Eddie and or John attack EC almost every day, really any time this thread gets bumped it's going to coincide with one of their attacks.

Greg
 

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TRUE Knowledge is power...but can a
Moderator PLEASE lock this thread so it doesn’t get brought back up, start drama and worry forum members about something that happened, that is TOTALLY out of our control, in another 2 years?!?!?

Besides...no new red parts...so this thread is lame! ?

Aloha
Mike
 

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Eddie's video attack was about 30 mins before Brandon posted in this thread bumping it back up. Perhaps Brandon is in that facebook group and Eddie's video prompted his to do a search, or perhaps it's just a coincidence. Considering that Eddie and or John attack EC almost every day, really any time this thread gets bumped it's going to coincide with one of their attacks.

Greg
This exactly. Not sure why folks are having a hard time connecting the dots.
 

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Definitely, not a fan of Eddie openly talking trash against EC, and I know Brett at AR isn't either.

I will say this. I think both people develop quality products. The Tork Handheld from Auto Ricambi has worked great for me so far. I think it's pretty absurd that this thread is showing up like this. I would bet a lot of money that Brett would not be selling a tuning platform that was unsafe or subpart in the market. I'm not saying you have to get this or support Tork by any means, but I will say that I'm happy with the Stage 1 Tork Tune that Brett sells so far. No issues, no surge, no stuttering, everything feels great.

Just tossing that out there for those of you reading this thread from years ago and taking it as 100% fact. Just like the other thread where someone saw that Eddie said the V4 intake doesn't help (which I'd bet money it does).

If anything, based on Eddie's videos, I'd say a lot of Tork's negative reviews stem from the fact that John is typically busy and doesn't have time for everyone's project, which leads to people being pissed off. Either way, the off the shelf tunes seem 100% safe and it makes great power considering it's just a Stage 1.
 
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