[Chipshot]

The recently departed head of Stellantis left destruction in his wake! Destruction obviously by design. Destruction obviously that was facilitated, condoned and implemented by the board of directors and corporate upper management or it could not and would not have happened.

You may not want to speculate on why the delay in implementing a fix for this airbag recall but I'll take a stab at it ........ implementing a recall fix, spending money to fix a screw-up on a vehicle corporate no longer produces or sells is not going to add anything to anybody's annual bonus at the upper levels of corporate management.

My guess would be, given the current state of affairs at Stellantis finding a fix for this particular airbag recall probably ranks somewhere around #84,562 on a priority list which has 84,650 to-do items on it.

If all that is true, then the SEC should come down hard on him and probably the board as well.

Your prioritization estimate runs contrary to them searching for cars to try the fix on. After that, your guess about delays is as good as mine.

So I'm thick.... if there's no official fix released yet, just what exactly did you do or see to get your Spider dealt with?

No one is calling you thick, @CDPond. The company's Technical Safety and Regulatory Compliance people ask for volunteers to submit vehicles on which to try out recall and customer satisfaction fixes (including how long they take). Volunteers don't need to be employees or even family members (but, yeah, it's who you know). I raised my hand, and my offer of my Spider was accepted. I dropped it off and was notified when it was ready. Very undramatic. And now I have a completed recall on car that has sat all winter. I hope that's an acceptable explanation.

 

[Nordamericano]

If all that is true, then the SEC should come down hard on him and probably the board as well.

Your prioritization estimate runs contrary to them searching for cars to try the fix on. After that, your guess about delays is as good as mine.
No one is calling you thick, @CDPond. The company's Technical Safety and Regulatory Compliance people ask for volunteers to submit vehicles on which to try out recall and customer satisfaction fixes (including how long they take). Volunteers don't need to be employees or even family members (but, yeah, it's who you know). I raised my hand, and my offer of my Spider was accepted. I dropped it off and was notified when it was ready. Very undramatic. And now I have a completed recall on car that has sat all winter. I hope that's an acceptable explanation.

It explains it quite well!

All the rest of us just need to "know someone", live a tad bit closer than we do to the Stellantis Tech/Engineering Center and then hopefully receive an invite and we too will be all Okey-Doky.

But in the meantime reality has once again reared it's ugly head except for the fortunate few such as yourself, who were blessed with a special invite, and the rest of us mere peasants are still out here in the cold cruel world boiling last week's potato peelings in hopes of another meal, waiting for word from our Beloved Feudal Benefactor Lord Stellantis who seemingly has forgotten about us.

EDIT: By the way, good on you for being A Fortunate Son/A Fortunate One. Well played!

 

[Cannoli]

View attachment 107838
"i didnt get a recall notice for mine"

What did you do to Stellantis?
Must be they really do not like you, being that ALL 2017 thru 2020 124 Spiders are subject to the recall. Or maybe you're just some more of the collateral damage from the corporate trashing.

Idk, maybe they dont have my correct info to bother me about it. Ford has somehow stayed updated and followed me to 4 different houses like stalkers.

 

[slowindown]

I did my title in my “or” my wife’s name so she won’t have to worry about straightening out the title when I almost assuredly predecease her. Guess who Stellantis thinks owns the car and sent the recall to. Hint: it’s just one of us and it’s the hotter one…

 

[Chipshot]

Idk, maybe they dont have my correct info to bother me about it. Ford has somehow stayed updated and followed me to 4 different houses like stalkers.

Maybe Ford hires people from college alumni offices.

 

[CDPond]

Thank you @Chipshot .... and yes, my poor attempt at humour. I wasn't trying to imply someone had inferred I was thick. That was all me. lol

But back to the point, great that you were able to get it done. Sometimes being a guinea pig isn't such a bad thing. As it stands you're probably one of a very, very few that have a Spider that's had the airbag system properly programmed. Maybe they'll release the content to dealers in time for summer driving. As mine will still be under it's blanket for another couple of months, I can patiently wait till May rolls around, and then I can start bugging my dealership to see if they've gotten anything. I did receive my notification from FCA, so I know they can reach me if they want to do an official update on the recall.

 

[FlyDex]

There are no replacement parts.

I had the recall addressed in October and have no idea why rolling it out is taking so long.

If it's just SW, I'm trying to grasp the 'Part' unavailability issue.

 

[Nordamericano]

If it's just SW, I'm trying to grasp the 'Part' unavailability issue.

I'll stand by my previous comments with regards to this until and unless someone from Stellantis can and is willing to publicly come forth and explain their position regarding this issue.

No one at Stellantis gives a shit!
No one at Stellantis gives a shit about this issue/recall!
No one at Stellantis gives a shit about those who own vehicles Stellantis no longer manufactures or sells!
No one at Stellantis is going to earn even one dollar's worth of year end bonus money by making certain this recall is handled in a timely manner!
No one at Stellantis has figured out to do this without having it cost Stellantis money!
This is not a major priorty, given the fact that corporate is 5 1/2ft. deep in 6 ft. hole, for Stellantis!

Reality: They more than likely have the software fix but are unwilling to spend/commit the dollars to implement the fix.

 

[AnClar]

Stellantis’ risk-benefit analysts must have decided that the risk of someone getting killed or injured by an improper airbag deployment and filing a lawsuit to sue the shit out of them is low enough to not care about being diligent in deploying the fix. I’d wager a heads-up to some consumer protection newshounds might interest them enough to do a story, which might in turn make Stellantis get off their asses and implement the fix.

 

[FlyDex]

I'll stand by my previous comments with regards to this until and unless someone from Stellantis can and is willing to publicly come forth and explain their position regarding this issue.

No one at Stellantis gives a shit!
No one at Stellantis gives a shit about this issue/recall!
No one at Stellantis gives a shit about those who own vehicles Stellantis no longer manufactures or sells!
No one at Stellantis is going to earn even one dollar's worth of year end bonus money by making certain this recall is handled in a timely manner!
No one at Stellantis has figured out to do this without having it cost Stellantis money!
This is not a major priorty, given the fact that corporate is 5 1/2ft. deep in 6 ft. hole, for Stellantis!

Reality: They more than likely have the software fix but are unwilling to spend/commit the dollars to implement the fix.

Wel I have a box of 1s and 0s if that would help.

 

[Chipshot]

If it's just SW, I'm trying to grasp the 'Part' unavailability issue.

Software, while not physical, can have a part number.

Companies that do not address safety recalls are subject to fines. Perhaps Stellantis is so accustomed to paying penalties that they just consider them a part of doing business.

Stellantis’ risk-benefit analysts must have decided that the risk of someone getting killed or injured by an improper airbag deployment and filing a lawsuit to sue the shit out of them is low enough to not care about being diligent in deploying the fix. I’d wager a heads-up to some consumer protection newshounds might interest them enough to do a story, which might in turn make Stellantis get off their asses and implement the fix.

Minivan airbags killing kids and grandparents and rear seats/tailgates that eject passengers are far more newsworthy than some obscure little Italian sports car.

 

[Nordamericano]

Something that would also seem abundantly clear, now that this thread has been active for over a week, is that besides Stellantis not caring @FiatCares no longer cares! After a week plus with plenty of time to chip in, to comment on the issue, to possibly explain what's going on ........ not one single word from @FiatCares. I would seem the folks who in the past have claimed to be customer advocates have ceased operations.

 

[slowindown]

I noticed that too.

 

[Chipshot]

Perhaps Stellantis’s version of DOGE has padlocked @FiatDoesntGiveashit’s offices.

 

[Arthur]

Something that would also seem abundantly clear, now that this thread has been active for over a week, is that besides Stellantis not caring @FiatCares no longer cares! After a week plus with plenty of time to chip in, to comment on the issue, to possibly explain what's going on ........ not one single word from @FiatCares. I would seem the folks who in the past have claimed to be customer advocates have ceased operations.

As far as I can tell, the last time @FiatCares cared was on the 8th July 2024.

I can only assume they've disbanded or been sacked.

 

[Chipshot]

As far as I can tell, the last time @FiatCares cared was on the 8th July 2024.

I can only assume they've disbanded or been sacked.

I learned from another forum that the group is called “Social Engagement and Customer Care Strategy”, and it’s apparently still around. Probably working overtime on Jeep and Truck issues.

 

[Nordamericano]

I learned from another forum that the group is called “Social Engagement and Customer Care Strategy”, and it’s apparently still around. Probably working overtime on Jeep and Truck issues.

At the risk of repeating myself:

"No one at Stellantis gives a shit about those who own vehicles Stellantis no longer manufactures or sells!"

 

[Chipshot]

At the risk of repeating myself:

"No one at Stellantis gives a shit about those who own vehicles Stellantis no longer manufactures or sells!"

Repeat repeat repeat yourself all you want. I was simply attempting to clarify that Fiatcares is social media, not technical.

 

[frankmar]

Question, maybe Arthur or other 124 owners across the Pond can reply.
Did you guys get a recall notice from Stellantis or Fiat or Abarth. If so, did they say don t call us will call you when they have a fix for it. TIA

 

[Nordamericano]

Repeat repeat repeat yourself all you want. I was simply attempting to clarify that Fiatcares is social media, not technical.

You are correct. I believe @FiatCares made the admission some time back that they are indeed social media oriented/monitors/specialists. And my point being that it obviously is not worth their time or effort to monitor a social media site that pertains to or is specifically aimed at a vehicle Stellantis no longer manufactures or sells, hence the "don't give a shit".

*Dead horse now sufficiently whipped.