Look under your fuse box panel lid and there should be a schematic. I don't have mine in front of me right now but look and see if the fuse to your USB port is blown. Hopefully that is it and you have a spare on the underside of your fusebox lid. Good luck.

 

It’s intermittent now so I’m positive it’s not a fuse. Works for a bit then stops. (Affects both ports). Disconnect the battery, do a nav reset and it works. For a bit...

 

Maybe your wire is CAPUT, change wire if still not working, Sell Car

Try connecting a USB stick. The other question is, does the USB port charge a phone.

 

Maybe your wire is CAPUT, change wire if still not working, Sell Car/forum/images/124Spider/smilies/tango_face_grin.png

Try connecting a USB stick. The other question is, does the USB port charge a phone.

Used 3 different cords. Doesn’t charge the phone at all.

 

Tom if you plug your phone on AC outlet does it charge. If yes, then maybe the spider USB got enlarged thus not making a proper connection.

Also plug a USB stick see if it plays music. (put some Italian music, it may help) LOL

 

My phone charges everywhere but the USB ports. Well that’s not entirely true. The USB ports are now intermittent. Sometimes they work then after a random period of time, they don’t and I do a battery reset which (seems to) help.
It’s very strange. But let’s picture all the Fiat dealer nightmare stories here and just imagine how this is going to go. I just told @BillaVista in his thread the other day I hope to god I don’t ever have to visit a dealer.

 

That's sad, mind you I use a USB stick to play music, I have never tried to charge a phone on the USB. I use the DC cigarette connector.

Question, have other tried to charge their phone through the USB. I will try another day, yesterday nice warm day, washed the car, today well cloudy and raining. So spider stays in. LOL

By the way did you get the filters.

 

My phone charges everywhere but the USB ports. Well that’s not entirely true. The USB ports are now intermittent. Sometimes they work then after a random period of time, they don’t and I do a battery reset which (seems to) help.
It’s very strange. But let’s picture all the Fiat dealer nightmare stories here and just imagine how this is going to go. I just told @BillaVista in his thread the other day I hope to god I don’t ever have to visit a dealer.

Hi Treetopflyer,
We understand how this could be frustrating and regret to hear of it. We understand that you are trying to resolve this with the other members of the Fiat community. However, if you do end up needing to visit a dealer, we would be more than happy to offer an additional layer of assistance. Please just let us know, and send us a private message with additional information.
Julie
Fiat Social Care Specialist

 

Hi Julie, he sold the car, but I think the problem RE: USB was his cell phone.

 

I can say that the USB ports have challenges.

After I paired my phone and enabled text message display, I started having an issue with my USB ports.... and I don't use the USB ports to charge or connect my phone. The pairing was all Bluetooth. So now I have a situation, where both ports work, but only one concurrently. In other words, plus a stick in USB1, and it's recognized and plays music. With that port in use, plug in a second stick in USB2.... nothing. It stays greyed out in the audio options list.

Now, here's where it gets strange. If I unplug both sticks and then plug the first one back into USB2, it becomes active and will play. Plus a second stick into USB1, and USB1 becomes the dead port.

So, both ports appear to be functional, just not at the same time. I'm not an electrical kind of guy, so my question is, could this be a power management issue?

I've reset the infotainment system. Not a solution.
I've unpaired the phone, and reset the infotainment system Not a solution.
I've disconnected the car battery, waited two hours, reconnected and reset the infotainment system. Not a solution.

Nothing brings the ability to have both USB ports in use concurrently any more. I may have to escalate to FCA for resolution, but to date, I've found no one else who's experienced the same problem.

 

Mine ended up being my phone I’m sure if it. I had the screen replaced a day or two prior and it began to do the same thing in my daily driver as well

 

Hello @famousneu,

Thank you for reaching out to our team! Sorry to hear about your vehicle concerns regarding your USB ports. Should you decide to visit your dealer for additional assistance regarding this matter we are more than happy to help. Please send us a private message with your vehicle's mileage and model year to get started.

Hannah
Fiat Cares